Our Vision and Objectives

To develop, deliver and support scalable, easy to use tracking software to manage the professional development of your business, projects, products, contacts, staff and benefits to help successfully realise the visions of your company.

Our core objectives is to keep your whole-of-live costs low, to provide outstanding support, to encourage customisations, and to continually grow a feature rich product that is one step ahead of your business requirements.

Recognition

The company has substantial recognition:
·        voted “Vendor of the Month” by the Project Management Institute;
·        promoted by the Royal Australian Institute of Architects (RAIA).
·        promoted by the Institute of Engineers Australia (IEA).
·        promoted by Architectural Practices.
·        winning government grants (COMET) promoted by Austrade;
·        as a Pitchfest 2002 finalist (6 in 380 companies) run by the ASX;
·        accepted as a partner onto Microsoft's .NET Jump Stat program;
·        accepted into the Australian Industry Information Association (AIIA) Showcase.

Company Overview

eTrack Products Pty. Ltd. is a private Australian company founded in February 1999 to develop, distribute and support the 'eTrack' tracking software.  

The company started by selling to software companies and IT departments of large corporates such as banks and insurance companies and within the last four years expanded into a wide diversity of industries such as building professionals (eg: architects, engineers, designers), oil companies, crop trials and service industries etc.

The company has offices in Sydney and Melbourne Australia and has partnered with resellers in China, UK and New Zealand.   The long term relationship with Object Consulting Pty Ltd (150 staff) in Australia helps to provide processes, deployment, training, account management and development.

Company Processes

eTrack Products Pty Ltd extensively uses the eTrack product to run its business.  It uses best practice agile software development techniques that include daily internal builds, peer testing and a feature driven design (FDD) process.    Use-case scenario techniques are used for requirements modeling and every feature, enhancement, customisation and defect since inception has been documented.   All staff are trained in the Capability Improvement Pty Ltd requirements modeling processes.

Customers typically start with an out box solution.  However, due to innovative software architecture, almost everything in eTrack may be tailored without coding by just configuring the database and security options.  

Each release comes with a complementary Maintenance Utility program that automatically upgrades whatever version a customer is using.