eTrack for Information Technology

Feature Rich, Local Support and Best Value...


eTrack is used by some of the largest organisations in Australia and competes with the best project management products in the world.    Customers tell us of five key reasons for preferring etrack:

  1. 'What-ever-it-takes' personal local support and fast, fixed price customisations.
  2. As feature rich than any product evaluated.
  3. 100% configurable to our business structures, processes and requirements.
  4. 150 staff strong support through partnership with Object Consulting Pty Ltd.
  5. Best value with low total cost of ownership.

IT Department Examples

  • Banking:  Eg. ING Bank
  • Insurance:  Eg. GIO Australia
  • Superanuation:  Eg. Sungard Systems
  • Universities:  Eg. Sydney University
  • Health: Eg. Health Care of Australia

IT Company Examples

  • IT Consulting:  Eg. Accenture, Financial IQ
  • Software Products: Eg. Syscorp (Financial)IDS.
  • Web Designers: Eg. Hothouse
  • Gaming: Eg. Mobilesoft
  • IT Product Distribution: Eg. Softgen
  • Measurement Devices: Eg. Itron

 

Click here for a more extensive list of customers.

Feature Rich - How eTrack can help you.

 

 

Key capabilities at a glance...

 

  • Timesheets
  • Project Management
  • Issue Tracking
  • Risk Management
  • Change / Work Requests
  • Scheduling & Resource Mgt
  • Compliance / QA Tracking
  • Methodology / Templates
  • Portfolio Management
  • Benefit / ROI Tracking
  • Workflow
  • Help / Support Desk
  • Requirements Tracking
  • Correspondence Tracking
  • Document Tracking
  • Asset Management
  • Accounting (WIP, Write off)
  • Invoice Preparation
  • Dashboard Reporting
  • Business Intelligence

For a more detailed overview of eTrack's features with examples of screens, please see the Features menu

eTrack Interfaces

  • Microsoft Project
  • Microsoft Office
  • Microsoft Outlook
  • Any Accounting Package including SAP, SUN, Oracle, Navision, Great Plains, Peoplesoft, ACCPAC, Adept, Quicken, MYOB etc.

Key Product Benefits

  • Scalability limited only by Database.
  • Minimal Training since one module, common UI and automatic saving (like PDA).
  • Practical Scheduling using the Gantt Sheet that really does what you expect!
  • Fast navigation based on the innovative relationship tree.
  • Track Anything based on unique software architecture (patent pending).

 

What eTrack users say....

Roc Oil Mining - Clare Mills (Account Manager). 
"The ease of operation of eTrack was one of the many attributes that I would recommend to all would be buyers.  I did just a 10 minute presentation to staff - no major training required! …. and yes I did have FUN whilst I was setting up the system!

eTrack itself is a dream to set up and maintain from the Administrators desk and the reports are brilliant - easy to download to a medium so that the data can be manipulated into just about any form.

However whilst the above is important - the local technical support was uppermost in Roc's mind when deciding to purchase eTrack and this is and has been one of the greatest features - Roc has specific requirements because of the industry in which we operate.  ETrack has been willing to write and adjust their system so that we can get the optimum value in the use of eTrack. "

 

 

GIO Limited - Kris Spudic

"Always happy to help, and as eTrack is a good product it's been easy to sell its virtues to potential users.  Both Carol & I have been vocal in our support of it to our guys here.   In addition, if you feel I can help with other potential customers please  send them through, it's not a problem. "

 

  

Syscorp Pty Ltd - Chris Liddell (MD)

"Over the last year we used eTrack to generate complicated weekly invoices to multiple profit centres.   eTrack is a mission critical system for us. "

ING Bank - Helen Patterson

"I would also like to thank you and your team for all the effort they put in, in terms of getting all of our changes and amendments done.  We had a very tight deadline and I appreciate how quickly you were able to respond. Thanks again. "
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